Privacy Policy of United Smiles Dentistry

Information We Collect

We collect several types of information to provide you with the best dental care and service. The types of information we gather include:

1. Personal Information

This includes your name, address, phone number, email address, and other contact information that you provide when you register as a patient, schedule an appointment, or communicate with our office.

2. Health Information

As a dental practice, we collect health-related information such as:

• Your medical history, including any existing medical conditions, allergies, and medications.
• Dental history and treatment records.
• X-rays, dental impressions, and other diagnostic data
• Payment information for insurance purposes

This information helps us provide appropriate treatment and ensures that your care is aligned with your specific health needs.

3. Financial Information

We may collect payment information, including credit or debit card details, billing address, credit and insurance information. This information is used for billing purposes and to process payments for the services you receive at United Smiles Dentistry.

4. Online Data

If you visit our website, we may collect information such as your IP address, browser, and browsing behavior on our site. This is used to improve our online services and ensure a user-friendly experience.

How We Use Your Information

We use your personal, health, and financial information for various purposes related to your dental care and the operation of our practice. These include:

1. Providing Dental Care

Your health information is used to diagnose, treat, and manage your dental and medical conditions.

2. Scheduling Appointments

We use your contact information to schedule and confirm appointments, send reminders, and follow up on treatments.

3. Billing and Payment

Your financial and insurance information is used to process payments for dental services and coordinate with insurance providers.

4. Improving Services

We may use your feedback and online browsing data to improve our services, both in the office and online.

5. Legal Compliance

We may use or disclose your information to comply with applicable laws, regulations, and legal processes.

How We Share Your Information

United Smiles Dentistry will not sell, rent, or share your personal or health information with third parties for marketing purposes without your explicit consent. However, we may share your information in the following instances:

1. With Your Consent

We may share your information with other healthcare providers or specialists, insurance companies, or family members if you provide consent to do so.

2. Service Providers

We may share your information with third-party service providers, such as labs, imaging centers, or billing companies, to facilitate your dental care or manage payments.

3. Legal Obligations

We may disclose your information if required by law, such as for:

• Compliance with state or federal regulations.
• Responding to subpoenas or court orders.
• Reporting to public health authorities.
• Cooperation with investigations.

4. Business Transfers

In the event that United Smiles Dentistry merges with or is acquired by another business, your personal and health information may be transferred as part of the transaction. However, you will be notified of any such changes.

Data Security

We take the security of your personal and health information seriously. We use industry-standard encryption methods and secure storage practices to safeguard your data. Additionally, we limit access to your information to authorized personnel only. Despite these efforts, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have certain rights regarding your personal and health information. These include:

1. Access and Correction

You have the right to request access to your dental records and personal information. You may also request corrections if any of the information we have is inaccurate or incomplete.

2. Restriction of Use

You may request restrictions on how we use or share your health information, though certain restrictions may limit our ability to provide care.

3. Confidential Communication

You may request that we communicate with you through certain channels, such as sending appointment reminders via email instead of phone calls.

4‍. Revoking Consent

You have the right to revoke your consent to share your information at any time, although this may impact our ability to provide dental services.

5. Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services.

Retention of Information

We retain your personal and health information for as long as necessary to provide you with dental services, comply with legal obligations, and meet our business needs. Once the information is no longer needed, it is securely deleted or disposed of.

Changes to This Privacy Policy

United Smiles Dentistry reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the updated policy will become effective immediately upon posting. We encourage you to review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at:

Phone: (925) 373‑4855
Email: office@unitedsmiles.care

Location: 1523 N Vasco Rd, Livermore, CA 94551